Shipping & Returns

Shipping Details:
Shipping methods apply to contiguous US only. We do not ship to APO or FPO. AK and HI shipping charges are higher. Please call for quote. We reserve the right to use the Carrier of our choice without notice or consent of buyer. We do not guarantee shipping times. All motor freight shipments (certain large items require Motor Freight Truck) must ship to a valid commercial address or a surcharge will apply. All other items can ship to a residential address. Items received via motor freight must be inspected at time of delivery and must be noted on BOL at time of delivery. All other claims for damaged goods must be made within 3 working days. Shipping insurance is highly recommended for items valued over $100. If insurance is not purchased your item's value may not be fully covered by the carrier.
*Free shipping on orders of $50 or more shipped to the contiguous US. Additional charges apply to Alaska and Hawaii.
Canada Shipping:
Please call for a price quote for shipments to Canada. Shipments to Canada are shipped via USPS International Priority Mail, FedEx Express International Economy (2-3 day) or FedEx Ground. In either case the brokerage fee will be not more than $5. All duties and taxes are the responsibility of the buyer.

Return Policy Details:

If you are not pleased with your purchase you may return it for a refund. The following are our Return Policy guidelines:

Items returned are subject to a 20% restocking fee unless defective. Defective items will be either repaired or replaced at our discretion. No returns of Electrical, LP or Special Order items. No returns of items that show signs of wear, installation, or use. Vehicle & hitch application specific items are subject to a 25% restocking fee. Shipping charges both ways are not refunded. Once you submit your order it is processed and fulfilled via an automated system which begins immediately upon checkout, therefore changes and cancellations after checkout cannot be made. Any special requests, if granted are subject to a 5%-20% ($5.00 min.) administrative fee. All returns must be done within 14 days from date of purchase and must have Return Authorization Number (RMA) clearly marked on Package and must ship to our TN warehouse unless otherwise instructed. Returns will not be accepted without RMA number. Items refused at delivery will be subject to a 25% restocking fee as well as shipping charges both ways. Items returned to us which are deemed unreturnable, will be returned to the customer at the customers expense. Certain restrictions apply.

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